Privacy Policy

Paperlist by Reset Home Care ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how MB Elzee group, located at Balčikonio g. 3, Vilnius, Lithuania, collects, uses, and safeguards your information when you use our Paperlist mobile application ("App").

For any privacy-related inquiries, please contact our Data Protection Officer at info@resethomecare.com.

The data controller responsible for your personal data is:

We collect the following categories of personal data:

3.1 Account Data

• •Email address (from Apple Sign-In or Google Sign-In)
• •Display name (provided by you or from sign-in provider)
• •Profile picture (optional, from sign-in provider)
• •Account creation date

3.2 Family Data

• •Family group name
• •Family member names and roles
• •Family relationships (parent, child, etc.)
• •Invitation codes and join history

3.3 Usage Data

• •Tasks/chores created and their details
• •Task completion status and history
• •Garden progress and plant collection
• •Achievement badges earned
• •App usage patterns and feature interactions

3.4 Device Data

• •Device type and operating system version
• •Push notification tokens (for reminders)
• •App version and crash reports
• •General location (country/region, not precise)

We process your personal data for the following purposes:

• •Provide and maintain the App and its features
• •Manage your account and family group
• •Sync data across your devices
• •Send push notifications and reminders (with your consent)
• •Process subscriptions and payments
• •Plant trees through our partnership with The Good API
• •Improve and develop new features
• •Provide customer support
• •Ensure security and prevent fraud
• •Comply with legal obligations

Under GDPR, we process your data based on the following legal grounds:

Contract Performance

Processing necessary to provide the App services you requested (account management, family features, task tracking).

Legitimate Interests

Processing for our legitimate business interests, including improving the App, ensuring security, and preventing fraud, where these interests are not overridden by your rights.

Consent

Processing based on your explicit consent, such as sending marketing communications or push notifications. You can withdraw consent at any time.

Legal Obligation

Processing necessary to comply with applicable laws and regulations.

We share your data only in the following circumstances:

Within Your Family Group

Your name, profile, and task activity are visible to members of your family group. This is essential for the collaborative features of Paperlist.

Service Providers

• •Supabase (database hosting and authentication)
• •Apple/Google (sign-in services and app distribution)
• •The Good API (tree planting partner)
• •Analytics providers (anonymized usage data)

Legal Requirements

We may disclose data if required by law, court order, or to protect our rights and safety.

We never sell your personal data to third parties.

We retain your personal data for as long as:

• •Your account remains active
• •Necessary to provide our services
• •Required by applicable law
• •Needed to resolve disputes or enforce agreements

When you delete your account, we will delete or anonymize your personal data within 30 days, unless retention is required for legal purposes.

Under GDPR and applicable data protection laws, you have the following rights:

• •Access: Request a copy of your personal data
• •Rectification: Correct inaccurate or incomplete data
• •Erasure: Request deletion of your data ('right to be forgotten')
• •Restriction: Limit how we process your data
• •Portability: Receive your data in a portable format
• •Objection: Object to processing based on legitimate interests
• •Withdraw Consent: Revoke consent at any time (without affecting prior processing)
• •Lodge Complaints: File a complaint with your local data protection authority

To exercise these rights, contact us at info@resethomecare.com. We will respond within 30 days.

We implement appropriate security measures to protect your data:

• •Encryption in transit (TLS/SSL) and at rest
• •Secure authentication via Apple/Google Sign-In
• •Regular security audits and monitoring
• •Access controls and employee training
• •Secure data hosting with Supabase (SOC 2 compliant)

While we strive to protect your data, no method of transmission over the Internet is 100% secure. Please use strong passwords and protect your account credentials.

Paperlist is designed for families, including children. We are committed to protecting children's privacy:

• •Children under 13 must have parental consent to use the App
• •Child accounts are created and managed by parents/guardians
• •We collect only minimal data necessary for the service
• •Parents can access, modify, or delete their child's data
• •We do not knowingly collect data from children without parental consent

If you believe we have collected data from a child without proper consent, please contact us immediately.

Your data may be processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards:

• •Standard Contractual Clauses (SCCs) approved by the EU Commission
• •Adequacy decisions for countries with equivalent data protection
• •Data processing agreements with all service providers

The Paperlist mobile app uses minimal tracking technologies:

• •Local storage for app preferences and cached data
• •Analytics to understand app usage (anonymized)
• •No third-party advertising trackers
• •No cross-app tracking

On our website, we may use cookies for functionality and analytics. You can manage cookie preferences in your browser settings.

Paperlist integrates with the following third-party services:

• •Apple Sign-In: Authentication (Apple Privacy Policy applies)
• •Google Sign-In: Authentication (Google Privacy Policy applies)
• •Supabase: Database and backend services (Supabase Privacy Policy applies)
• •The Good API: Tree planting program (processed anonymously)

These services have their own privacy policies. We encourage you to review them.

We may update this Privacy Policy from time to time. We will notify you of material changes through:

• •In-app notifications
• •Email to your registered address
• •Prominent notice in the App

The "Last Updated" date at the top reflects the most recent revision. Your continued use of the App after changes constitutes acceptance.

For any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact our Data Protection Officer:

You also have the right to lodge a complaint with your local data protection authority. For Lithuania, this is the State Data Protection Inspectorate (vdai.lrv.lt).